Hone provides personalized coaching for leaders at all levels — from emerging supervisors to seasoned managers and directors, as well as individual contributors. Our approach is practical, grounded, and results-oriented, using proven frameworks and assessments to create measurable progress.
Every engagement begins with clear objectives and success criteria, followed by a structured process that builds insight, strengthens leadership and team capabilities, and supports long-term behaviour change.
Coaching sessions are confidential, collaborative, and tailored to the leader’s and individual contributor’s goals, challenges, and context.
Whether supporting individual development, preparing someone for a future role, or improving current performance, Hone coaching creates space for honest reflection, actionable strategies, and sustained accountability.
I have Randy on speed dial for when I need coaching on difficult situations.
“I’ve been privileged to have had several leadership coaches over the years, and Randy stands out as someone whose values align with my values and whose leadership style aligns with mine. Beyond his professional skills, he is grounded, respectful and has a good sense of humour. He’s a good listener who can get to the core of an issue and help you think about ways to navigate it. I feel privileged to work with him.”
~ Rae Ann Aldridge, Executive Director, Safety & Risk Services, The University of British Columbia
Get practical, trusted coaching to support the leaders and individual contributors you count on.
Build self-awareness, strengthen leadership behaviours, and achieve meaningful professional and organizational results through confidential, evidence-based coaching.
Hone’s coaching helps leaders and individual conributors:
- Increase self-awareness and understand their impact
- Develop stronger leadership and team habits that improve communication, relationships, and results
- Navigate challenges with clarity — from conflict to decision-making to career growth
What You Get
Every coaching engagement includes:
- Comprehensive intake & goal-setting (success criteria, expectations, and desired outcomes)
- A personalized development plan aligned to professional and organizational goals
- Regular coaching sessions focused on insight, behaviour change, and practical application
- Evidence-based tools and assessments to deepen self-awareness
- Support between sessions as needed
- Complete confidentiality and adherence to professional coaching ethics
Leaders and individual contributors gain clarity, confidence, and practical strategies that translate directly into improved performance and stronger team relationships.

Coaching Topics
Coaching is customized to each leader and individual contributor and may include:
- Self-awareness & personality style
- Communication & influence
- Navigating conflict
- Building trust & interpersonal relationships
- Team leadership & delegation
- Motivating and developing others
- Accountability & ownership
- Decision-making & problem-solving
- Leading through change
- Productivity & time management
- Attitude, mindset, and resilience
- Vision, alignment, and execution
- Career development & future role preparation
Coaching Tools
We use a range of evidence-based tools to support insight and growth, such as:
- Personality, conflict, values, and communication assessments
- 360° feedback tools
- Team and leadership diagnostics
- Balance wheels
- Behavioural goals and action plans
- The Empowerment Dynamic (TED)
- Truth Talk© conversations
- Barriers-to-performance analysis
- Risk and opportunity mapping
Tools are selected based on each leader’s and individual contributor’s goals and organizational context.

Coaching Format & Frequency
Session Length: 50 minutes
Frequency: Weekly, biweekly, monthly, or as needed
Formats: Virtual, by phone, or in person
We tailor frequency to the leader’s and individual contributor’s needs, goals, and availability.
Our Coaching Process

1. Define Success
We clarify expectations, success measures, and desired outcomes for the coaching engagement.
2. Build Self-Awareness
Assessments and guided reflection help leaders and individual contributors understand their style, impact, and patterns.
3. Clarify Goals & Results
Together, we identify the specific behaviours and leadership capabilities to strengthen.
4. Practice, Apply & Adjust
Leaders and individual contributors test new approaches, receive feedback, and refine behaviours over time.
5. Strengthen Accountability
We build routines and commitments that support sustained behaviour change.
6. Celebrate Progress
We highlight wins, reinforce strengths, and solidify new habits.
7. Plan Next Steps
We identify ongoing practices and supports to sustain growth long after coaching ends.
Professional Standards & Confidentiality
Hone coaches uphold the highest standards of ethical practice, confidentiality, and professionalism.
We are affiliated with the Worldwide Association of Business Coaches and maintain a strict commitment to integrity, respect, and client well-being.

“Coaching enhances the client’s awareness and behaviour to achieve business objectives for both the client and the organization.”
— Worldwide Association of Business Coaches

Support Your Leaders and Individual Contributors With Coaching That Makes a Difference
If you want a trusted coaching partner who combines empathy, practicality, and real-world expertise, we’d love to talk.