By the end of this proven, interactive and results-driven facilitated session, your team will complete the following steps:
- Step 1 – Select the important issues/topics to address.
- Step 2 – Brainstorm ground rules for each important issue/topic.
- Step 3 – Evaluate the ground rules for each important issue/topic.
- Step 4 – Check commitment on the ground rules for each important issue/topic
- Step 5 – Identify next steps.
What is the Value of Developing Team Ground Rules?
There are many benefits to developing team expectations or standards of behaviour. Ground rules can support:
- Team values, including respectful communication.
- Tapping into the skills and opinions of all team members.
- Avoiding wasting time and energy on confusion and destructive conflict.
- Better and faster decision-making.
- Results and creating a competitive advantage.
- A positive workplace and more fun.
What are important areas/topics that teams address when agreeing to Ground Rules?
Outlined below are some common example areas/topics for Ground Rules. (And please note, in many cases, a team may not need/want to address all these areas/topics for a variety of reasons and/or a team may have other ideas to add.)
- The preferred methods for communicating with one another i.e. e-mail, texting, phone calls, and so on?
- The norms around how to use each communication method i.e. e-mail as the primary means of communication, text if urgent, email if not urgent?
- The timeliness of responding to messages i.e. how quickly team members will be expected to reply, whether to reply in the evenings or on weekends, etc.?
- The extent to which team members will be available during non-work hours i.e. evenings, weekends, holidays, and vacations for meetings or to answer questions?
- What do different personality styles need while working remotely or in-person? What are the expectations around stretching and flexing personally with our personality tendencies and preferences?
- Ways in which we are going to recognize and appreciate each other?
- The methods for being vulnerable i.e. giving each other the benefit of the doubt, dealing with mistakes and weaknesses, asking for and offering help?
- The structure and schedule for virtual/in-person meetings i.e. frequency of meetings?
- How to ensure clarity in virtual/in-person meetings i.e. ending meetings with clear and specific resolutions and calls to action?
- Acceptable behaviour during virtual/in-person meetings i.e. the extent to which being on time to meetings is a priority and whether team members can bring their laptops or phones?
- How do we ensure productive debate during virtual/in-person meetings i.e. Mining for conflict and giving real time permission to be in conflict?
- What are acceptable/unacceptable behaviours in conflict?
- The decision-making process: How decisions are made? Who needs to be involved and in what type of decisions? How decisions are communicated?
- The process for feedback i.e. what feedback we give each other, how we give feedback to each other and how we receive feedback?
- How are we going to review progress with decisions/goals i.e. How to be clear about the team’s overall direction and priorities, and if the team is on track?